Doug Lipp
Consultant, speaker and author
Doug Lipp is a leadership and customer service consultant, speaker and author. He once led training at Disney University and wrote Disney U.
1 summary 15 min of listening
American Born 1955 in the United States
About Doug Lipp
Doug Lipp works from Fair Oaks, California, as a consultant, speaker and author. He is president and CEO of the consulting firm G. Douglas Lipp & Associates, and he specializes in leadership and customer service. Earlier in his career he headed the training team at Disney University, at Disney's corporate headquarters, and he was part of the start-up team for Tokyo Disneyland. He speaks fluent Japanese, and he has published books in both English and Japanese. After leaving Disney, he helped build a global consulting company together with a professor from Stanford University. He has given over 1500 keynote presentations. His book Disney U draws on his conversations with Disney legends and executives, and it tells the story of Van France, who founded Disney University.