Joey Coleman
Customer experience author and speaker
Joey Coleman is a customer experience speaker and consultant, and the author of Never Lose A Customer Again. He helps organizations keep their best customers.
1 summary 17 min of listening
About Joey Coleman
Joey Coleman holds the title of Chief Experience Composer at Design Symphony, which helps organizations shape distinctive customer experiences. For almost twenty years he has worked with organizations through keynote talks, workshops and consulting projects. His clients have ranged from NASA to Zappos, and from start-ups to Fortune 500 companies. In Never Lose A Customer Again, Joey shares strategies for turning one-time purchasers into lifelong customers. The book reached #2 on the Wall Street Journal bestseller list. Before Design Symphony, he worked as a criminal defense trial attorney in Iowa. Earlier roles included work in the White House Office of Counsel to the President during the Clinton Administration. He studied at the University of Notre Dame and The George Washington University Law School.