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Sheila Heen

Harvard negotiation teacher and author

Sheila Heen is an American author and Harvard Law School teacher who focuses on negotiation and conflict. She wrote Difficult Conversations and Thanks for the Feedback.

2 summaries 33 min of listening

Born in Des Moines, United States

Sheila Heen

About Sheila Heen

Sheila Heen is a professor of practice at Harvard Law School, where she teaches negotiation and conflict management. She is a member of the Harvard Negotiation Project. She co-founded Triad Consulting Group, a consultancy that supports executives and teams through high-stakes conversations. Her clients have included companies on six continents, the US White House and the Singapore Supreme Court. Her books Difficult Conversations and Thanks for the Feedback were both New York Times bestsellers.

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