Zeynep Ton
Operations management professor and author
Zeynep Ton is a professor at the MIT Sloan School of Management who studies operations management and the benefits companies can gain from investing in their employees.
1 summary 5 min of listening
About Zeynep Ton
Zeynep Ton teaches at the MIT Sloan School of Management, where she has been on the faculty since 2011. Before that she was on the faculty of Harvard Business School. She has received teaching awards at both schools. Her research explores how businesses can add value by putting resources into their workers. She has argued that good jobs matter for productivity and for customer satisfaction. She wrote The Case for Good Jobs.