Mark Goulston
Psychiatrist, executive coach and author
Mark Goulston was an American psychiatrist, executive coach and consultant. He wrote the bestselling Just Listen, a book about getting through to people by listening.
2 summaries 38 min of listening
American Born 1948 in Boston, United States Died 2023
About Mark Goulston
Mark Goulston (1948 to 2023) began his career as a clinical interventional psychiatrist and a professor of psychiatry at UCLA (the University of California, Los Angeles). He later trained FBI and police hostage negotiators, and went on to advise executives and organizations, including Fortune 500 companies. He developed Surgical Empathy, an approach that uses focused empathy to help people move past internal emotional blocks. His company, The Goulston Group, worked with founders, chief executives and boards. Goulston was the author or co-author of eight books, including Just Listen and his first, Get Out of Your Own Way, published in 1996. He also wrote for outlets such as Harvard Business Review and Fast Company, and lived in Los Angeles.