Be Our Guest: Perfecting the Art of Customer Service
Disney Institute
Books for people who lead others: running a team, giving feedback, building trust and choosing a strategy. Hear how managers and military leaders handled real problems and what you can borrow.
Disney Institute
William Vanderbloemen
Lawrence A. Cunningham
Jim Mattis
Rachel Pacheco
Nathan Kracklauer
Loren B. Belker
Jennifer Garvey Berger
Claire Hughes Johnson
Edgar H. Schein
Michael Bungay Stanier
Rachel Pacheco
Steven G. Rogelberg
Claire Hughes Johnson
Brad Jacobs
David Allen
Jeff Sutherland
Atul Gawande
Gino Wickman
Frederick P. Brooks
Eliyahu M. Goldratt
Andrew S. Grove
Disney Institute
Forrest W. Breyfogle III
Tsedal Neeley
William D. Cohan